Customer Satisfaction Guarantee

 

JAY W PAGE PHOTOGRAPHY offers a customer satisfaction guarantee to all purchasers of fine art prints.

1.     The fine art print is guaranteed against fading when displayed in appropriate conditions. This means that the fine art print must be framed behind glass and that the mat and backing must be conservation-grade and the print must not be displayed in direct sunlight. This guarantee is offered only to the original purchaser and only for prints purchased directly from JAY W PAGE PHOTOGRAPHY or galleries selling on behalf of JAY W PAGE PHOTOGRAPHY. To exercise this warranty the print must be returned and if the warranty claim is accepted, it will be exchanged for a similar print of the same size. The liability of JAY W PAGE PHOTOGRAPHY is limited solely to the replacement of the fine art print and no other liability is expressed or implied.

 

2.     If the fine art print is delivered to you in damaged condition we will replace it. If the package is delivered and it is obviously damaged i.e. crushed or bent, please refuse to accept it from the shipper and direct them to return it.  However, if upon opening the package, you find that the print has been damaged during shipping, please notify us immediately and return the print. An identical replacement (but numbered later in sequence) will be sent out promptly and you will be refunded the cost of returning the print. We will handle insurance claims.